Take out the phone number. Change nothing else.

Before anything is public, Hazelsong checks three things: that its recorded permission (the writer's own sentence, or, for an import, the API or a feed, the business's statement that it has permission) allows the place it would appear, and it is served nowhere else; the risk reading of its typed words, when the month's AI readings allow, while a recording or a picture is never read by AI and anything not read says so; and that the business approved it, in person or through the automatic moderation it chose to switch on. Nothing is published before that approval. Hazelsong does not verify that what a testimonial says is true, who wrote it, or that they bought anything, beyond what its record shows: how it arrived (the business's collection page, an import, the API or a feed), its permission and when it was given, whether a reward was attached, and whether a second person approved it. Publishing through it is not an endorsement of any testimonial.

No. There is no route in this product — no dashboard control, no API field, no administrator, no support request — that can change a testimonial's text. That is the rule the whole product is built around, and it is checked in code rather than promised in a policy.

Remove that span: press Check for things to remove for a proposal, or Remove a part yourself to select the words, which uses no AI reading. The span becomes [removed], every other character stays exactly as written, and the reader is told something was taken out. If a result differs from the original by a single word anywhere else, it is discarded rather than applied.

Not by storing a shorter version: nothing here can keep a cut-down copy as though it were what somebody wrote. What a layout may do is show less of it — the compact, marquee, toast and sidebar layouts stop a long testimonial at six lines, and there is no control that opens the rest. Every other layout shows the whole of it, so the choice to make here is the layout.