The difficulty
Why it is hard here specifically
Home-services reviews are collected weeks later by text, from a customer who has moved on, and the answer is "all good, thanks."
What Hazelsong does about it
A link you can send from the van
One line, sent as a text before you drive away. It takes them a minute and they are still looking at the work.
A photograph of the job, from them
Their picture of the finished work with four words under it beats a paragraph with no picture.
Bring your Google reviews across
They keep working on Google. They also work on your own page, next to your prices, with the link back so anybody can check them.
To ask
The questions worth asking
Copy these into your form and change them to sound like you. Each is written to produce a sentence you could actually publish — the difference between a testimonial and a compliment.
- What was the problem when you called us?
- How quickly did we get to you?
- How did we leave the place?
- What would you tell a neighbor who needed the same job?
Where to put them
The layouts that suit this trade
All 23 are on every plan, on as many pages as you like.
What you already have
You are probably not starting empty
These are the places this trade usually finds its first ones.
Limits, stated
The limit, said plainly
If you offer anything in exchange for a testimonial — a discount on the next job, a prize drawing — every published copy says so. That is not optional here.
Other trades
Your customers already wrote the words
Send one link and their words arrive here instead — with the date, with the permission, and read for risk before you publish.